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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keenan Anthony

Keenan Anthony

November 21, 2024

5  out of  5
rating by Keenan Anthony
"This is a Great location with Great people. They are knowledgeable, and honest. The overall team is friendly and eager to help you. Laura handles my account, and she has been fantastic for the two years I have been with them."
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Brittney Staudenmaier

November 20, 2024

5  out of  5
rating by Brittney Staudenmaier
"Great team! Reliable service!"
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John & Susan Calhoun

November 18, 2024

1  out of  5
rating by John & Susan Calhoun
"We went with State Farm so that we had a local agent. Both my husband and I have had perfect driving records for years. Shortly after going with Jason a Door dash driver hit the side of my husband's car as the door dash driver was driving way too fast and quickly changed lanes as everyone in the line was stopped at the light. Long story short State Farm said that John was in the wrong, which is contrary to what the police said. So State Farm canceled BOTH our cars insurances, even though I didn't do anything and have a perfect driving record, I am also canceled. We are EXTREMELY dissippointed in the Adjuster not only was he rude but not supportive and took the word of the Door dash driver. They canceled us both y saying "due to your driving record???? And the accident. We have no idea what "driving record" they are referring to. He hasn't had even a ticket in years, let alone an accident."
We responded:
"Joh and Susan…..I was equally upset with the company decision and tried for a different outcome but based on the facts of the loss they made their decision and unfortunately any accidents in the first 60 days with State Farm is grounds for cancellation. I understand the frustration and if it was up to my office we would still have you here. Decisions by Claim adjusters are very difficult to overturn. "
Profile photo of Lori St.Vincent

Lori St.Vincent

August 11, 2024

5  out of  5
rating by Lori St.Vincent
"Laura takes such good care of all my needs. Very nice and understanding people"
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Elizabeth D

June 7, 2024

5  out of  5
rating by Elizabeth D
"Great team! They know what they are doing here! Laura is my agent and she’s so kind and helpful. Recommend to anyone!!"
Profile photo of Alara Whiteaker

Alara Whiteaker

June 4, 2024

5  out of  5
rating by Alara Whiteaker
"Great customer service offered. Auto insurance costs actually affordable. Reputable company with a good location"
Profile photo of Julian Jimenez

Julian Jimenez

June 4, 2024

5  out of  5
rating by Julian Jimenez
"Have had my insurance here for the past 6 years. They always explain the issues I have in great detail with no hurry, every one of my troubles get solved and overall this is the best office in tri cities!"
Profile photo of Stephen Smith, M.D.

Stephen Smith, M.D.

February 22, 2024

5  out of  5
rating by Stephen Smith, M.D.
"These guys stay on top of things, ensuring your insurance is always current. They have great customer service."
We responded:
"Thanks Dr Smith......we appreciate your business and trust!"
Profile photo of FRED DRIGGS

FRED DRIGGS

November 30, 2023

5  out of  5
rating by FRED DRIGGS
"Jason Cowgill of State Farm Insurance in Pasco, WA runs a great office! A+A+A+ Insurance for all your needs! Nobody is better! Jason is "RIGHT ON THE MONEY" and "BULLSEYE PERFECT" Thanks again. Fred Driggs"
We responded:
"Thanks Fred.....glad we could help even though we are in a different state!"
Profile photo of Caitlin

Caitlin

November 10, 2021

5  out of  5
rating by Caitlin
"Between dealing with a total loss claim on my car and then figuring out coverage and transfers for our big move across country, Sol was a delight. We only spoke over the phone, but she was so pleasant and helpful - never made me feel like an annoyance or inconvenience...despite my (what felt like) million calls!! She was prompt and responsive and very good about following up. Great experience. If you can deal with her, do it. She'll take good care of you. Thank you, Sol!!"
We responded:
"Thanks Caitlin…..thats what we are here for!"
Profile photo of Hazim Melkic

Hazim Melkic

November 9, 2021

5  out of  5
rating by Hazim Melkic
"Like this place"
We responded:
"Thanks for the great review Hazim! we appreciate your business!"
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Luis Carrillo

January 29, 2021

5  out of  5
rating by Luis Carrillo
"Nice place"
We responded:
"Thanks Luis...we appreciate your business!"
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PNW Hunter

January 19, 2021

5  out of  5
rating by PNW Hunter
"Jason has been very helpful in making sure we have the right coverage for our policies. It is awesome having an agent who takes the time to explain everything. Thanks"
We responded:
"Thanks for the review! We will make sure to deliver on a State Farm’s promise and explain what you have."
Profile photo of Donna Beck

Donna Beck

November 1, 2020

5  out of  5
rating by Donna Beck
"Jason is very helpful in helping with your insurance needs. Very good service here."
We responded:
"Thanks Donna! We appreciate you taking the time to give us a great review!"
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Joe L

March 20, 2020

5  out of  5
rating by Joe L
"Great place with awesome service. I needed some help getting some accident information released and verified for a background screen on a job I had applied for. Jason reached out to underwriters as soon as the lines were open for direction (it was complicated) and replied with the necessary documents in less than two hours. Absolutely amazing."
We responded:
"That's what we are here for Joe.....glad everything worked out!"
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D MartinezKidZ

February 13, 2020

5  out of  5
rating by D MartinezKidZ
"My favorite insurance! Top notch service."
We responded:
"Thanks!"
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John L Gomes

February 25, 2019

4  out of  5
rating by John L Gomes
"Yep paying my bi yearly car insurance"
Profile photo of Brain Glide

Brain Glide

December 10, 2018

5  out of  5
rating by Brain Glide
"Helpful staff for all your insurance needs."
We responded:
"Thanks Brian!"